Boosey & Hawkes
Boosey & Hawkes, the specialist music publisher appoints Frontier Technology to improve their application delivery performance and reduce their IT expenditure.
Boosey & Hawkes is the largest specialist classical music publisher in the world, with offices around the globe. The organisation owns an unrivalled catalogue of music copyrights including the works of such distinguished 20th century composers as Bartok, Bernstein, Britten, Copland, Prokofieff, Rachmanioff, Strauss and Stravinsky. Boosey wanted to accelerate application delivery and speed up network traffic so that users in all of their branches had the same experience of the company’s core applications as at the London headquarters. They were already using a Citrix Presentation Server-based infrastructure to deliver applications to remote offices. However, network latency and fluctuating bandwidth levels between offices were causing dips in performance during Presentation Server sessions. “The key aim was to prevent the loss of user productivity as aresult of poor application performance,” said Paul Vernon IT Director at Boosey & Hawkes.
Our Solution – CitrixWANScaler to accelerate application delivery
After conducting a detailed needs analysis, Citrix WANScaler was selected by Frontier to replace Boosey’s existing WAN acceleration equipment. It was chosen because it mitigates the effects of link latency and integrates seamlessly with Citrix Presentation Server. This allows granular optimisation of the Citrix ICA protocol. It also has extensive compression and acceleration technologies to increase the throughput of file transfer traffic.
Citrix WANScaler accelerated application delivery to the company’s 75 remote workers in both of its branch offices. The solution sped up network traffic, ensuring that all users had the same experience of the company’s core applications as at the London headquarters. Paul Vernon explains: “The introduction of WANScaler has eliminated our previous performance issues between offices. It enables users in remote offices to use applications based in London at near LAN-like speeds. Already, user productivity has risen and support desk calls have fallen, allowing our IT team to focus on new projects. In addition, using WANScaler will enable us to press on with our goal of centralising applications, ensuring reliable and timely application delivery, and reduction of operational costs.”
“We have an excellent relationship with Boosey & Hawkes, providing consultancy, advice and ongoing support in installing the Citrix product family,” said Rafael Khokhar, Technical Director at Frontier Technology. “Following an extensive proof of concept exercise, the performance issues were successfully eradicated and as a result, productivity is improving and helpdesk calls have already decreased.”
Boosey & Hawkes is the largest music publisher in the world.
The firm wanted to accelerate application delivery and speed up network traffic so that users in all of their branches had the same experience of the company’s core applications as at the London headquarters.
- Accelerated application delivery.
- All users had the same experience as the company’s head office.
- User productivity increased.
- Improved network performance.
- The firms IT team could use their time more stategically.