Teletext

Teletext’s business has transitioned significantly over the past decade. It has moved away from the traditional news and information service it once provided and now has a number of commercial businesses including Teletext Holidays, Teletext Cars, Teletext Games and various services for mobile phones. Along with the business realignments, the organisation’s information management requirements have also changed, however they were still using a NetBackup solution that had been deployed around ten years earlier. The legacy system was no longer fit for purpose, it was not working adequately and it did not support the new Microsoft Exchange package they were going to implement without a costly and complex upgrade. Teletext needed to update its back-up system with a high quality, yet cost-effective solution that could support new technologies now and in the future.

Teletext contacted a number of different IT solutions providers and after considering competitive tenders decided to work with Frontier. “Frontier had an excellent understanding of our issues and offered impartial and simple advice” Mariusz Nowak, IT Manager, Teletext “Frontier’s consultants took extra time to understand our situation and we felt that we could trust their consultants’ guidance”.  As an independent solutions provider, we have the flexibility and knowledge to offer a host of solutions best matched our client’s unique circumstances.

After a detailed analysis of Teletext’s environment and requirements, we decided that CommVault Simpana would fit their needs most adequately. It was chosen for a host of reasons; CommVault offers a cost-effective, reliable platform with easy day to day management. It also supports Microsoft Exchange excellently. Furthermore, the solution can be used to protect virtual machine environments so Teletext can easily migrate their services to virtual environments in the future.

It took a total of three days for Frontier to implement the data management solution, immediately afterwards Teletext realised the benefits and migrated their systems to the latest version of Microsoft Exchange. As part of the Frontier service, we provide our clients with on-going support and were available 24/7 as Teletext migrated their systems to the new platform.

 “The Frontier team were flexible, straightforward and the project was delivered impeccably. The fact that they offer on-going support is really compelling.” Mariusz Nowak, IT Manager, Teletext.

“We have an excellent relationship with Frontier Technology, they have worked extremely closely with us on this project from brief to completion. We would definitely recommend them and hope to work with them again in the future.”