SNS Europe – The Group has been providing administrative and claims services to the insurance industry since 1979, during the late 1990s, the group diversified into providing Members’ agency services and, through strategic acquisitions and product development, has become the largest provider of such services. The group’s ultimate holding company, Hampden Holdings Limited, manages services to Lloyd’s investors via the Hampden Capital Plc group.
Despite the recession, IT requirements don’t change. Depleted budgets should not automatically lead a company to postpone their IT spend, particularly on business-critical areas such as disaster recovery
Andrew Hough, IT Manager at Hampden Group, explains, “We don’t believe in trailblazing but we do recognise the importance of keeping pace with technological advances which provide solutions that make real business sense.”
“Having worked with Frontier for many years – for example when we switched over from Novell Groupwise to Microsoft Exchange 2007 – it made sense to discuss our disaster recovery requirements with them. We realised that a 48 hour back up window was no longer acceptable and that we needed to be back up within the hour. Having reviewed competitive tenders, we opted for Frontier’s Continuity Service and we haven’t looked back. It has saved us time, effort, and money. We also offer flexible working as part of this solution and have the reassurance of a 30-40 minute backup window which is very impressive.”
Edwin Wong, Managing Director at Frontier Technology, comments: “Our fully automated Frontier Continuity Service (FCS) is a perfect solution for customers like Hampden Group. It replicates business-critical servers such as mail, web, file, and database servers in real-time over to a standby server in our data centre. This allows customers to enjoy the benefits of automated server failover – ensuring uninterrupted access to data – and a fully tested business continuity solution. Furthermore, no capital investment is needed with FCS. Within our monthly subscription, customers receive all the hardware, software, and technical assistance they need to establish the service, including regular invocation testing, recovery procedures, remote monitoring, and instant alerts. We’re working with companies across all sectors e.g. law firms, national newspapers, and many others. They are using our managed services offering to take advantage of key IT solutions which they need today, whilst deferring payments over a 3 year period.”
Hampden Group has also utilised Frontier’s data management solution based on Symantec Enterprise Vault to help comply with FSA regulations, reduce storage costs, and simplify disaster recovery.
Introducing a new data management system brings positive changes for System Administrators and Data users alike. It presents major benefits for the client, but also for an overstretched IT Department because the burden of email and file archiving is removed.
Click here to find out more about how Frontier Technology worked with Hampden Group in our case study.
For further information contact Frontier Technology’s Press Office:
Tel: 01892 520123 / 07525 727288
The Hampden Group
Hampden has been providing administrative and claims services to the insurance industry since 1979. During the late 1990s, the group diversified into providing Members’ agency services and, through strategic acquisitions and product development, has become the largest provider of Members’ agency services. The group’s ultimate holding company, Hampden Holdings Limited, manages services to Lloyd’s investors via the Hampden Capital Plc group. Hampden Capital Plc owns Hampden Agencies Ltd, Nomina Plc, and Hampden Tax Consultants Ltd. These companies supply Members’ agency administration and tax services to the Lloyd’s community. The group also owns and manages a number of insurance companies which no longer underwrite business, through its run-off management subsidiary, Hampden Plc.
For further information please visit http://www.hampden.co.uk/